Terms of Service

Using this site

This website provides general information about Copeland Home Services, operated by Copeland Home Services, LLC, its services, and how to contact the business.

Eligibility

You must be at least 18 years old to use this website or to opt in to our text messaging program. By submitting the contact form, you confirm that you are 18 or older.

Services and information

Service descriptions, hours, and availability can change. We make a good-faith effort to keep information accurate, but please confirm details with the business before relying on them.

SMS program name and description

Program name: Copeland Home Services, LLC.

Program description: Copeland Home Services, LLC sends customer care and service-related text messages for appointment reminders, estimate updates, service visit notifications, and support related to requested heating, air conditioning, plumbing and electrical services, and support related to requested heating, air conditioning, plumbing and electrical services. Message types may include appointment reminders, estimate updates, service visit notifications, and seasonal offers and maintenance reminders only when you separately consent to marketing messages.

SMS consent and message frequency

By providing your phone number and checking an SMS consent checkbox on our website, you provide your express written consent to receive recurring text messages from Copeland Home Services, LLC at the phone number you provided. Consent to receive text messages is not a condition of purchase.

• Message frequency varies based on your inquiry, appointment activity, project status, and communication needs.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• We use text messaging for customer care and service-related communications, and for marketing only when separate marketing consent is provided.

Opt-out instructions

Reply STOP to cancel. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from Copeland Home Services, LLC, unless you later rejoin the messaging program.

Rejoining instructions

To rejoin after opting out, submit a new form on our website and check the applicable SMS consent checkbox again, or contact Copeland Home Services, LLC directly and ask to resume text messages.

Help instructions and customer support

Reply HELP for help. You may also contact Copeland Home Services, LLC for assistance by phone at (469) 720-4440 or by email at justus@copelandairtexas.com.

Mobile information and privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. For privacy-related questions, please review our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of Texas.

Contact

Questions about these terms can be sent to justus@copelandairtexas.com or raised by phone at (469) 720-4440.